Support for Recapo.ai tools.
Find the right next step for uploads, captions, voiceovers, compression, exports, and account questions.
Continue the video creation workflow.
Start from the path that matches where you are in the workflow.
- Tools: start with captions, voiceovers, compression, cropping, and publishing tools.
- Blog: read guides for video editing, captions, and creator workflows.
- Comparisons: compare Recapo with common creator tools.
How to reach the support team.
Use the contact page or email [email protected]. Include the page URL, tool name, browser, file type, and a short description of the support question so the team can respond faster.
FAQ
How do I contact Recapo.ai support?＋
Use the contact page or email [email protected] with the page URL, tool name, browser, file type, and a short description of the support question.
Is uploaded video private?＋
Upload retention, processing, and deletion details are explained in the Recapo privacy policy and support pages. Avoid uploading sensitive footage until you have reviewed those notes.
What video file formats does Recapo.ai support?＋
The tool pages cover common creator formats and conversion needs, including MOV, MP4, MKV, WebM, GIF, SRT, VTT, and ASS workflows. Check the relevant tool page before uploading unusual files.